Return Process

Read Our Return Policy Carefully

We strive to provide our customers with the best shopping experience possible. We understand that sometimes you may need to return a product, and we want to make the process as simple and hassle-free as possible. Please read our return policy carefully to ensure a smooth return process.

Eligibility

  • Our return policy is applicable to all purchases made through our online store.
  • Items can only be returned within 30 days from the date of purchase.
  • Returns are only accepted for items in "like new" condition, meaning they must be in their original packaging and unused.
  • Please note that some items, such as perishable goods, personalized products, and final sale items, are not eligible for return. This will be clearly mentioned on the product page.

Return Process

  • Returns are only accepted within the 30-day window from the date of purchase within 7 to 10 business days.
  • You can reach our customer support team via email, phone, or through our online contact form. We will provide you with the necessary instructions and a return authorization number (RMA) if applicable.
  • Please ensure that the item is securely packaged to prevent any damage during return transit. We recommend using the original packaging whenever possible.
  • You are responsible for all return shipping costs unless the return is due to a mistake on our part or a defective item. In such cases, we will provide you with a prepaid shipping label.
  • Once we receive the returned item and verify its condition, we will process your refund. Please allow up to 10 business days for the refund to be credited back to your original payment method.

Refunds

  • Refunds will be issued in the same form of payment used for the original purchase.
  • If the return is eligible, we will refund the cost of the item(s) returned, excluding any shipping charges. Please note that we are unable to refund any expedited or international shipping fees.
  • Depending on your bank or credit card company, it may take additional time for the refund to reflect in your account.

Exchanges

  • We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item separately.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact our customer support team within 48 hours of delivery. We will guide you through the necessary steps to resolve the issue promptly.

Please note that our return policy is subject to change without prior notice. It is your responsibility to review the policy before making a purchase. If you have any further questions or need assistance, please do not hesitate to reach out to our customer support team.